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Cancellation & Refund Policy
GearDock.io subscriptions may be billed monthly or annually, depending on the billing option you select. Paid subscriptions automatically renew for another billing period unless canceled before the applicable renewal date.
Cancellation
You may cancel your paid subscription at any time.
When you cancel, your paid subscription will remain active through the end of your current paid billing period. After that date, your subscription will not renew and you will not be charged for another billing period.
Canceling a subscription does not automatically generate a refund for amounts already paid.
Refunds
Refund requests may be submitted within 14 days of the applicable transaction date.
Refund requests are reviewed on a case-by-case basis and are not guaranteed, except where a refund is required by applicable law.
If a refund is approved, it will be processed through our payment provider and returned to the original payment method when possible.
Where applicable law provides additional cancellation, withdrawal, or refund rights, those rights will apply.
Requesting a Refund
To request a refund, contact us here within 14 days of the applicable transaction date.
Please provide the email address associated with your GearDock.io account and enough information for us to identify the transaction.
Billing Errors
If you believe you were charged incorrectly, were charged more than once, or have another billing issue, contact us here so we can review the transaction.
Changes to This Policy
GearDock.io may update this Cancellation & Refund Policy from time to time. The current version will be made available through GearDock.io.
Changes to this policy do not limit any rights you may have under applicable law.